MesGoraSupport & Help Centre
Browse the FAQs below, or raise a ticket and we'll get back to you — usually within 1 business day.
Frequently asked questions
My scheduled message didn't send
Almost always this is a permission that turned off. Open MesGora → the Requirements checklist and make sure Accessibility service and Battery — unrestricted are green. Android switches the accessibility service off after every app update, so re-enable it there. Full walkthrough with screenshots: mesgora.com/setup.
Sends fail when my screen is off
Your phone is putting MesGora to sleep in the background. Set the app's battery usage to Unrestricted, and on Xiaomi/Redmi/POCO also turn on "Auto-start" and "Display pop-up windows while running in the background". These are covered in the setup guide.
Will bulk sending get my number banned?
Sending a lot of messages from a personal number can get it flagged by WhatsApp. Keep MesGora's ban-safe pacing on, start slow, and consider a dedicated number for large broadcasts. MesGora is an independent tool and follows the volume limits WhatsApp's own share sheet allows.
How do I start my free trial / subscribe?
Every new account gets a 3-day free trial — no card needed. When you're ready, open Account in the app to choose a plan. See pricing.
How do I cancel or get a refund?
Cancel anytime in Account → Manage subscription (you keep access until the period ends). Refund requests are handled case-by-case — see our Refund & Cancellation Policy.
Can I send photos, videos or audio?
Yes — attach photos, videos and audio files to any scheduled message. Tap "Add photo / video / audio" in the composer.
Raise a support ticket
Fill this in and we'll open a ticket. It sends an email to our support team at support@mesgora.com with your reference number.